Special Arrangement during Christmas and New Year 2024

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Special Arrangement during Christmas and New Year

MaBelle eShop Customer Service

MaBelle eShop Customer Service will be off during public holidays. Jewellery Consultant service will keep normal. Please refer to below table:

	CS Hotline 10:00 - 18:00	Jewellery Consultant WhatsApp 1 working day after receive your message
Christmas Holidays 25/12 to 26/12	Closed	Normal
New Year Holiday 1/1/2025	Closed	Normal
27/12	Resume Normal	Normal

MaBelle eShop Order Arrangement

Shop Pick-up Online Order

	Cut-off Time	Pick Up Time
eShop Exclusive Items Browse here	23/12 (09:00)	Items will be ready at selected shop for collection after 6pm on 24/12 18:00
Non eShop Exclusive Items	18/12 (09:00)	Items will be ready at selected shop for collection after 6pm on 24/12 18:00

Online orders after cut-off date will be handled on 27/12. Order takes about 2-4 working days to process after confirmed the payment.
The opening hours of MaBelle shops might be changed. Please double check your order status and opening hours with shop before visiting for collection.

Shipping and Delivery Order

	Cut-off Date and Time	Estimated Arrival Time
Local Shipping eShop exclusive items Browse here	23/12 (09:00)	Items will be delivered to provided address by 18:00 on 24/12 (Exclude Islands District)
Local Shipping Non-eShop exclusive items	18/12 (09:00)	Items will be delivered to provided address by 18:00 on 24/12 (Exclude Islands District)
Overseas Orders All Items	Please contact our customer service team

Online orders after cut-off date will be handled on 27/12. Order takes about 2-4 working days to process after the payment is confirmed, orders will be dispatched to the address by the shipping method the customer selected.
Please note that Estimated Arrival Time mentioned above are reference only and might be affected by traffic and weather conditions. Kindly check the latest shipping status with our delivery supplier.

Engraved online orders

As engraving service takes extra 4 working days, we provide below special arrangement for engraved orders during Christmas Holiday period. Please refer to below table:

Engraving Service cut off date and time	18/12 (09:00)
Free Engraving Service (Only applicable to specific items)	After 1 Month of order date

MaBelle.com & fanShare Try Them on at a Shop Service

Try Them on at a Shop Service will be temporarily closed between 16/12-29/12, please refer to below table:

Booking Date between 16/12-29/12

Booking will be handled on 30/12
Appointment Date will be proposed 5 working days

Merry Christmas and Happy New Year!